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Credits Usage despite no respones given

Feature Request / Bug Reports

I’ve been utlizing the anuma program for some time now, and while I greatly enjoy using it for my day to day tasks- I’ve grown quite annoyed with this bug that has become a recurring nunicance, sometimes when messaging a chatbot I will get a “out of memory” error and when refreshing the page, im left with no response and my credits being drained despite not receiving a response.

Posted by An Anonymous User ·
Status: Completed5 comments

Comments5

  • Jonathan Covey

    Team•

    Jul 6

    Thank you. Investigating potential issues on this now.

    If you happen to have a screenshot or, even better, a video recording, please share.

    You can also ping me at jonathan@anuma.ai if you're more comfortable sharing there.

    • An Anonymous User

      •

      Jul 7

    • An Anonymous User

      •

      Jul 7

      Here is video documentation of the issue. I've also taken a screenshot of the credit deductions. I recently purchased an additonal 1,000 credits and all of them were deducted like this or I received results but was only left with half of a respone. And Claude Fable outright refuses to respond to long messages.

      • Jonathan Covey

        Team•

        Jul 7

        Very helpful. Will follow up <24 hours and confirm things are fixed.

        • Jonathan Covey

          Team•

          Jul 8

          Should be fixed now. Please let me know if there are any more issues